Groceries & Foodstuffs FAQ
Do you ship African foodstuffs and Groceries internationally? Yes 🌍 We ship worldwide, including the US, UK, Canada, Europe, and other international locations. We carefully package items like egusi, ogbono, beans, garri, crayfish, iru (locust beans), and more to ensure they arrive fresh and intact. Tracking details are provided once your order has been dispatched.
How do you ensure the products stay fresh during shipping? We use airtight, food-safe packaging and moisture-proof sealing to preserve freshness. Our products are also well-dried before packaging to prevent spoilage during transit.
Are your products natural , preservative-free and chemical-free? Yes. Our foodstuffs are 100% natural, traditionally processed, and free from artificial preservatives , additives or chemicals.
How should I store egusi, ogbono, and crayfish after opening? Store them in airtight containers in a cool , dry place and keep them away from pests and rodents . For longer storage, refrigeration or freezing is recommended - especially for crayfish and ground seeds like egusi and ogbono.
What is the shelf life of your products? Properly stored items can last:
Egusi & ogbono: 6 -12 months
Beans: up to 1 year or more
Garri (white/yellow): 6 -12 months
Crayfish: 6 - 9 months
Iru (locust beans): 6 months refrigerated or longer when frozen etc..
Do you sell authentic white and yellow garri? Yes, we sell both high-quality white garri and yellow garri made from carefully processed cassava, perfect for soaking or for making eba.
Can I use your products for traditional and modern recipes? Absolutely. Our foodstuffs and ingredients are perfect for traditional dishes like egusi soup, ogbono soup, efo riro, and also modern fusion African meals.
Do you accept bulk or wholesale orders? Yes, we offer wholesale and bulk purchasing for restaurants, caterers, and resellers in the diaspora. Send us a chat or a Whatsapp Message (Click the Chat or WhatsApp icon) for pricing and arrangements.
How do I know your products are not mixed with fillers? We pride ourselves on purity. Our egusi, ogbono, crayfish, and beans are carefully sorted and cleaned to ensure no sand, stones, or fillers.
Do you offer advice on cooking or recipes? Yes! We regularly share cooking tips, recipes, and meal ideas to help you prepare delicious African dishes with ease using our foodstuffs and ingredients - even if you’re abroad.
Do you sell other African foodstuffs or items not listed on your website? Yes, we also stock other African foodstuffs or items beyond what is currently displayed on our website . Once it is indicated or requested, we can supply additional items based on availability. Simply send us a chat or a Whatsapp Message (Click the Chat or WhatsApp icon) with what you need, and we’ll confirm if it’s in stock or can be sourced for you.
What payment methods do you accept? We accept secure payments through bank transfer, card payments, and selected international payment options depending on your location , If you still have question about payment send us a chat or a Whatsapp Message (Click the Chat or WhatsApp icon).
Is my data secure? Absolutely. We use encrypted payment gateways to ensure your financial information is never stored or compromised.
How do I place an order? Simply add products to your cart and make payments. For special orders send us a chat or Whatsapp Message with the items , size and quantity you want and your delivery location (Click the Chat or WhatsApp icon). We’ll guide you through the ordering and payment process step by step.