Shipping policy

📦 SHIPPING & DELIVERY POLICY

Order Processing Time

All orders are processed within 1–5 business days after payment confirmation.

Custom-made or made-to-order items may require additional processing time, which will be stated on the product page.

DELIVERY TIME

Delivery time depends on your location:

Local (within Nigeria): 2-7 business days after dispatch

International orders: 7-21 business days after dispatch (may vary by country and customs clearance)

Please note that delivery times are estimates and may be affected by courier delays, holidays, or customs processing.

📦 CUSTOMS & IMPORT DUTIES

For international orders, customers may be required to pay customs duties, import taxes, or clearance fees when their package arrives in their country.

These charges:

• Are not included in our product prices or shipping fees

• Are determined by your country’s customs authority

• Must be paid by the customer upon delivery

We are not responsible for delays caused by customs clearance.

ORDER TRACKING

Once your order is shipped, you will receive a tracking number via email or WhatsApp (if provided). You can use this to monitor your delivery status.

SHIPPING DELAYS

While we aim for timely delivery, delays may occur due to:

• Customs inspections

• High shipping demand periods

• Weather or logistics disruptions

We appreciate your patience in such cases.

WRONG ADDRESS DISCLAIMER

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

CONTACT US

For any shipping questions or concerns, please contact:

📧 sarahmonddesigns@gmail.com

📱 WhatsApp +2348097302607